73. How can I use the fields of Lead Owner in an SMS template?

The Lead owner is of data type Lookup (User,Queue) due to which we cannot use Lead owner information directly as merge fields in SMS Template. As a workaround for this problem, we suggest that you pull the information (which you want to use in SMS Template) of Lead owner on the Lead record itself by using formula fields. You can then use these formula fields in the SMS Template.