{"id":1266,"date":"2020-06-09T10:05:30","date_gmt":"2020-06-09T10:05:30","guid":{"rendered":"https:\/\/staging.txtbox.in\/docs\/portal\/?post_type=lsvr_kba&#038;p=1266"},"modified":"2020-07-09T07:50:32","modified_gmt":"2020-07-09T07:50:32","slug":"initiate-a-new-conversation","status":"publish","type":"lsvr_kba","link":"https:\/\/staging.txtbox.in\/docs\/portal\/knowledge-base\/initiate-a-new-conversation\/","title":{"rendered":"Initiate a New Conversation"},"content":{"rendered":"\n<p>You can initiate a new conversation with an existing contact from&nbsp;<strong>Contacts<\/strong>&nbsp;<strong>List<\/strong>&nbsp;or type in a&nbsp;<strong>Number<\/strong>&nbsp;without adding the same in the&nbsp;<strong>Contacts<\/strong>&nbsp;<strong>List<\/strong>.<\/p>\n\n\n\n<p>Follow the below steps to Send a new message &#8211;<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Type in&nbsp;<strong>Full<\/strong>&nbsp;<strong>Name<\/strong>. (Contact suggestions are displayed while typing a name)<\/li><li>Type in&nbsp;the <strong>Number with Country code example 1xxxxxxxxxx<\/strong>. (This is auto-populated if a&nbsp;<strong>Contact<\/strong>&nbsp;is selected from&nbsp;<strong>Contacts<\/strong>&nbsp;<strong>List<\/strong>)<\/li><li>Select&nbsp;<strong>Sender<\/strong>&nbsp;<strong>ID<\/strong><\/li><li>Type in a&nbsp;<strong>Message<\/strong>&nbsp;or use pre-defined&nbsp;<strong>Templates<\/strong>&nbsp;to converse<\/li><li>You can also add Emoticons to your message<\/li><li>Click on the&nbsp;\u2019<strong>Send\u2019 <\/strong>button<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/zpmiol__LumUht2MX6JMet5cARdYuEfBSo1pigskmB_qA6IMKTP9SF_-Txgk80LKb4oKdPhItJh77HntFOef6oAIs0Ma8QcRJPm6QkWGQUWahz3YJ_GR6xyqt9db1x09VrMSHaQ\" alt=\"A screenshot of a cell phone\n\nDescription automatically generated\"\/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>You can initiate a new conversation with an existing contact from&nbsp;Contacts&nbsp;List&nbsp;or type in a&nbsp;Number&nbsp;without adding the same in the&nbsp;Contacts&nbsp;List. Follow the below steps to Send a new message &#8211; Type in&nbsp;Full&nbsp;Name. (Contact suggestions are displayed while typing a name) Type in&nbsp;the Number with Country code example 1xxxxxxxxxx. (This is auto-populated if a&nbsp;Contact&nbsp;is selected from&nbsp;Contacts&nbsp;List) Select&nbsp;Sender&nbsp;ID [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"lsvr_kba_cat":[145],"lsvr_kba_tag":[],"class_list":["post-1266","lsvr_kba","type-lsvr_kba","status-publish","format-standard","hentry","lsvr_kba_cat-converse-with-your-customers"],"_links":{"self":[{"href":"https:\/\/staging.txtbox.in\/docs\/portal\/wp-json\/wp\/v2\/lsvr_kba\/1266","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.txtbox.in\/docs\/portal\/wp-json\/wp\/v2\/lsvr_kba"}],"about":[{"href":"https:\/\/staging.txtbox.in\/docs\/portal\/wp-json\/wp\/v2\/types\/lsvr_kba"}],"author":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/portal\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/portal\/wp-json\/wp\/v2\/comments?post=1266"}],"version-history":[{"count":2,"href":"https:\/\/staging.txtbox.in\/docs\/portal\/wp-json\/wp\/v2\/lsvr_kba\/1266\/revisions"}],"predecessor-version":[{"id":1350,"href":"https:\/\/staging.txtbox.in\/docs\/portal\/wp-json\/wp\/v2\/lsvr_kba\/1266\/revisions\/1350"}],"wp:attachment":[{"href":"https:\/\/staging.txtbox.in\/docs\/portal\/wp-json\/wp\/v2\/media?parent=1266"}],"wp:term":[{"taxonomy":"lsvr_kba_cat","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/portal\/wp-json\/wp\/v2\/lsvr_kba_cat?post=1266"},{"taxonomy":"lsvr_kba_tag","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/portal\/wp-json\/wp\/v2\/lsvr_kba_tag?post=1266"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}