{"id":1260,"date":"2020-06-09T10:02:28","date_gmt":"2020-06-09T10:02:28","guid":{"rendered":"https:\/\/staging.txtbox.in\/docs\/portal\/?post_type=lsvr_kba&#038;p=1260"},"modified":"2020-07-10T14:20:52","modified_gmt":"2020-07-10T14:20:52","slug":"create-message-campaign","status":"publish","type":"lsvr_kba","link":"https:\/\/staging.txtbox.in\/docs\/portal\/knowledge-base\/create-message-campaign\/","title":{"rendered":"Create Message Campaign"},"content":{"rendered":"\n<p>Follow the below 4 steps to create a campaign and launch it with ease!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 1: Create<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li>Click on + Create Campaign button from the Campaigns List View page<\/li><li>Enter Campaign Theme (Name)<\/li><li>Add a detailed description to your campaign (This is an optional field)<\/li><li>Select a Sender ID you wish to use for this campaign from the dropdown<\/li><li>Select a Recipients list from the available options \u2013<ul><li>Select a saved Contact List<\/li><li>Upload a new CSV file of recipients<\/li><li>Select a Contact Group<\/li><\/ul><\/li><li>Click on the \u2018Next\u2019 button<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/ekFKfER5wPKcUlPm0A_It9FV00nkgmQfN5eRg8PdNgdYb54HtjsSDiIQtUqmwmzn5mg3Akh7taRvnXMId-s9RtNY8NZIVvoEjg4GYKN0JkufNNrgDtA-fG5hnYvcG1nOVOWJdDc\" alt=\"A screenshot of a cell phone\n\nDescription automatically generated\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 2: Compose<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li>Select Message Template. (This is optional for SMS\/MMS Campaigns)<ul><li>Only Message templates of type Campaign, will be listed in the dropdown<\/li><li>Message templates listed will be based on the channel configured for the selected Sender ID in Step 1<\/li><li>For WhatsApp, only Registered WhatsApp templates will be listed in the dropdown&nbsp;<\/li><\/ul><\/li><li>Select the Mobile Number field in your CSV\/Contact List. In the case of Contact groups, the Mobile Number field is selected by default.<\/li><li>Compose the Campaign Message<ul><li>Enter Text<\/li><li>Add dynamic fields from the CSV\/Contact List\/Contact Groups in the message text. (Dynamic fields will be replaced with actual data present in the CSV\/Contact List\/Contact)<\/li><li>Tick the check-box on the right to add media and use the campaign as an MMS Campaign. (This is an optional step and will work if MMS support is enabled for your country of operation).<\/li><li>For WhatsApp Campaigns, the Message Content will display the selected Template content. You can edit the text and the media as per your requirement.<\/li><li>Click on the \u2018Save and Next\u2019 button. The Campaign will be saved as a draft.<\/li><\/ul><\/li><\/ul>\n\n\n\n<div class=\"c-notes-message\">\n<strong>Notes: For WhatsApp Campaigns:<\/strong>\n<ul><li>Message text should be the same as registered template text. Placeholders in the text should be replaced with merge fields.<\/li><li>The media file for the added Media Type can be changed\/removed.<\/li><\/ul>\n<\/div>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/1aiGAG9EF1GrCXqRiNfViR-2tVDmI-Of1r9i5jlx4Fc5m_fm-cMi_TxFouQK4enKnAQ-vRk-i8-LoNS2Wp8EZcjoUc-QuIS76C4jADDTbmgi6QP4XzI89wQDvyRWhWuAxJS-ECo\" alt=\"A screenshot of a social media post\n\nDescription automatically generated\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 3: Validate<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li>Preview the message<\/li><li>You can Test your Campaign by entering a few comma-separated valid mobile numbers&nbsp;<\/li><li>Click on the \u2018Send Test Message\u2019 button. This helps you to test and validate how the Campaign message will look on a mobile screen<\/li><li>You can Validate Recipients in your selected CSV\/ Contact List\/ Contact Group. This will provide a count of valid mobile numbers.<\/li><li>Click on the \u2018Skip\u2019 button to move to the next section<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh4.googleusercontent.com\/kt44CkbeGK2Q0FnPP350XOjaeMbljGz77SH8Una88OypUHvOh8HKofFowMAjs5XadTagQDGGNdi6bcf9slp9oHgoXzNzL9wLt5MuPAwVMkCajBYp_9hPl-85clGIIaPqMeAT_gE\" alt=\"A screenshot of a cell phone\n\nDescription automatically generated\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 4: Send<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li>Verify the entered details in the Send section. Click on the \u2018Previous\u2019 button to go back and edit the entered information if required.<\/li><li>The Campaign Summary has the following details \u2013<ul><li>Recipient List \u2013 Name of CSV\/ Contact List\/ Contact Group selected<\/li><li>Mobile Field \u2013 The name of the mobile number field selected<\/li><li>Sender ID \u2013 Selected Sender ID<\/li><li>Message Type \u2013 SMS\/ MMS\/ WhatsApp<\/li><li>Total Recipients \u2013 Total Number of Recipients in the List selected<\/li><li>Valid Recipients \u2013 Number of Recipients with valid mobile numbers in the List selected<\/li><\/ul><\/li><li>Select Send Now to send the campaign immediately. Click Shoot Campaign.<\/li><li>Select Schedule to push the Campaign for a later period. Select the Date and Time and a time zone. Click on the \u2018Schedule Campaign\u2019 button.<\/li><li>The Campaign Status will be seen on the Campaigns\u2019 List View page<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh5.googleusercontent.com\/ofB0GaJnlBCsuhecytpn9UFtq5ePcu4Qs6Q6KYcORjXE8ftMTSS5clEq4T-rVj2V-K8NtYVyjwg7a64VZ45OAL8_w3PQDSuyJlbDPazfk0MkddD3XjQSUdXUlvCLiRi-DRme8oM\" alt=\"A screenshot of a cell phone\n\nDescription automatically generated\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh5.googleusercontent.com\/iqCleunVDKLMwbV3f8va4YVs9rCiEot2QjXJNC1lfOxgrbJDqYy1v5XKgxjuNLl3eL0aNvuKMeIlvWHSqOWMzljOyMRGEN9ZvxC-uoGmNVsJK7i0aTCm-X-vTtK7rft00Ix2ZEk\" alt=\"A screenshot of a cell phone\n\nDescription automatically generated\"\/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Follow the below 4 steps to create a campaign and launch it with ease! Step 1: Create Click on + Create Campaign button from the Campaigns List View page Enter Campaign Theme (Name) Add a detailed description to your campaign (This is an optional field) Select a Sender ID you wish to use for this [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"lsvr_kba_cat":[146],"lsvr_kba_tag":[],"class_list":["post-1260","lsvr_kba","type-lsvr_kba","status-publish","format-standard","hentry","lsvr_kba_cat-bulk-message-blasts-campaigns"],"_links":{"self":[{"href":"https:\/\/staging.txtbox.in\/docs\/portal\/wp-json\/wp\/v2\/lsvr_kba\/1260","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.txtbox.in\/docs\/portal\/wp-json\/wp\/v2\/lsvr_kba"}],"about":[{"href":"https:\/\/staging.txtbox.in\/docs\/portal\/wp-json\/wp\/v2\/types\/lsvr_kba"}],"author":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/portal\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/portal\/wp-json\/wp\/v2\/comments?post=1260"}],"version-history":[{"count":3,"href":"https:\/\/staging.txtbox.in\/docs\/portal\/wp-json\/wp\/v2\/lsvr_kba\/1260\/revisions"}],"predecessor-version":[{"id":1367,"href":"https:\/\/staging.txtbox.in\/docs\/portal\/wp-json\/wp\/v2\/lsvr_kba\/1260\/revisions\/1367"}],"wp:attachment":[{"href":"https:\/\/staging.txtbox.in\/docs\/portal\/wp-json\/wp\/v2\/media?parent=1260"}],"wp:term":[{"taxonomy":"lsvr_kba_cat","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/portal\/wp-json\/wp\/v2\/lsvr_kba_cat?post=1260"},{"taxonomy":"lsvr_kba_tag","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/portal\/wp-json\/wp\/v2\/lsvr_kba_tag?post=1260"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}