{"id":984,"date":"2020-06-08T06:36:22","date_gmt":"2020-06-08T06:36:22","guid":{"rendered":"https:\/\/staging.txtbox.in\/docs\/mobile-app\/?post_type=lsvr_kba&#038;p=984"},"modified":"2020-06-10T07:06:44","modified_gmt":"2020-06-10T07:06:44","slug":"overview-2","status":"publish","type":"lsvr_kba","link":"https:\/\/staging.txtbox.in\/docs\/mobile-app\/knowledge-base\/overview-2\/","title":{"rendered":"Overview"},"content":{"rendered":"\n<p>SMS-Magic is a complete solution to do business messaging from CRM platforms such as Salesforce &amp; Zoho. The primary target user personas\/end-users are Sales Representatives and Service Agents. For many businesses, these people are on-field users. These users prefer an easy to use mobile app to converse with their customers and sync data between the mobile app and CRM.<\/p>\n\n\n\n<p>Best of all, your customers won\u2019t need to install anything! Users send messages from the SMS-Magic mobile app while customers receive them as text messages.<\/p>\n\n\n\n<p>Key Features of the Mobile App:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Engage with your customers on the go<\/li><li>Get real-time notifications of customer incoming messages<\/li><li>Respond to incoming messages from customers not yet in your CRM<\/li><li>Assign customer conversations to team members<\/li><li>View updated customer conversations on both mobile &amp; CRM<\/li><\/ul>\n\n\n\n<p>You can install\u00a0 the app from\u00a0<a rel=\"noreferrer noopener\" href=\"https:\/\/apps.apple.com\/us\/app\/smsmagic\/id1254382679\" target=\"_blank\">Apple App Store<\/a> or <a rel=\"noreferrer noopener\" href=\"https:\/\/play.google.com\/store\/apps\/details?id=co.smsmagic&amp;hl=en\" target=\"_blank\">Google Play Store<\/a>\u00a0:<\/p>\n\n\n\n<div style=\"display: inline-block; margin-right:10px;\">\n   <a href=\"https:\/\/apps.apple.com\/us\/app\/smsmagic\/id1254382679\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" src=\"https:\/\/www.sms-magic.com\/docs\/mobile-app\/wp-content\/uploads\/sites\/9\/2020\/06\/download-on-the-app-store-apple.svg\" alt=\"\"><\/a>\n<\/div>\n<div style=\"display: inline-block; margin-left:10px;\">\n   <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=co.smsmagic&amp;hl=en\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" src=\"https:\/\/www.sms-magic.com\/docs\/mobile-app\/wp-content\/uploads\/sites\/9\/2020\/06\/google-play-badge.svg\" alt=\"\"><\/a>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>SMS-Magic is a complete solution to do business messaging from CRM platforms such as Salesforce &amp; Zoho. The primary target user personas\/end-users are Sales Representatives and Service Agents. For many businesses, these people are on-field users. These users prefer an easy to use mobile app to converse with their customers and sync data between the [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"lsvr_kba_cat":[147],"lsvr_kba_tag":[],"class_list":["post-984","lsvr_kba","type-lsvr_kba","status-publish","format-standard","hentry","lsvr_kba_cat-getting-started"],"_links":{"self":[{"href":"https:\/\/staging.txtbox.in\/docs\/mobile-app\/wp-json\/wp\/v2\/lsvr_kba\/984","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.txtbox.in\/docs\/mobile-app\/wp-json\/wp\/v2\/lsvr_kba"}],"about":[{"href":"https:\/\/staging.txtbox.in\/docs\/mobile-app\/wp-json\/wp\/v2\/types\/lsvr_kba"}],"author":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/mobile-app\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/mobile-app\/wp-json\/wp\/v2\/comments?post=984"}],"version-history":[{"count":2,"href":"https:\/\/staging.txtbox.in\/docs\/mobile-app\/wp-json\/wp\/v2\/lsvr_kba\/984\/revisions"}],"predecessor-version":[{"id":986,"href":"https:\/\/staging.txtbox.in\/docs\/mobile-app\/wp-json\/wp\/v2\/lsvr_kba\/984\/revisions\/986"}],"wp:attachment":[{"href":"https:\/\/staging.txtbox.in\/docs\/mobile-app\/wp-json\/wp\/v2\/media?parent=984"}],"wp:term":[{"taxonomy":"lsvr_kba_cat","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/mobile-app\/wp-json\/wp\/v2\/lsvr_kba_cat?post=984"},{"taxonomy":"lsvr_kba_tag","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/mobile-app\/wp-json\/wp\/v2\/lsvr_kba_tag?post=984"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}