{"id":951,"date":"2020-06-08T06:21:02","date_gmt":"2020-06-08T06:21:02","guid":{"rendered":"https:\/\/staging.txtbox.in\/docs\/mobile-app\/?post_type=lsvr_kba&#038;p=951"},"modified":"2020-06-08T06:39:21","modified_gmt":"2020-06-08T06:39:21","slug":"conversation-assignment","status":"publish","type":"lsvr_kba","link":"https:\/\/staging.txtbox.in\/docs\/mobile-app\/knowledge-base\/conversation-assignment\/","title":{"rendered":"Conversation Assignment"},"content":{"rendered":"\n<p>The application allows you to assign the conversation to another team member. It\u2019s a great way to stay focused on the conversations relevant to you and control notifications.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.sms-magic.com\/docs\/mobile-app\/wp-content\/uploads\/sites\/9\/2020\/06\/conversation-assingment.png\" alt=\"\" class=\"wp-image-732\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li>In the Inbox swipe left on a conversation<\/li><li>Click on the More option<\/li><li>Select Assign Conversation option<\/li><li>Select a user whom you want to assign the conversation and click on the \u2018Assign\u2019 button to confirm the selection<\/li><\/ul>\n\n\n\n<div class=\"c-alert-message\"><strong>Note<\/strong> Long press on a conversation will also give this option.<\/div>\n","protected":false},"excerpt":{"rendered":"<p>The application allows you to assign the conversation to another team member. It\u2019s a great way to stay focused on the conversations relevant to you and control notifications. In the Inbox swipe left on a conversation Click on the More option Select Assign Conversation option Select a user whom you want to assign the conversation [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"lsvr_kba_cat":[143],"lsvr_kba_tag":[],"class_list":["post-951","lsvr_kba","type-lsvr_kba","status-publish","format-standard","hentry","lsvr_kba_cat-manage-conversations"],"_links":{"self":[{"href":"https:\/\/staging.txtbox.in\/docs\/mobile-app\/wp-json\/wp\/v2\/lsvr_kba\/951","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.txtbox.in\/docs\/mobile-app\/wp-json\/wp\/v2\/lsvr_kba"}],"about":[{"href":"https:\/\/staging.txtbox.in\/docs\/mobile-app\/wp-json\/wp\/v2\/types\/lsvr_kba"}],"author":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/mobile-app\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/mobile-app\/wp-json\/wp\/v2\/comments?post=951"}],"version-history":[{"count":1,"href":"https:\/\/staging.txtbox.in\/docs\/mobile-app\/wp-json\/wp\/v2\/lsvr_kba\/951\/revisions"}],"predecessor-version":[{"id":952,"href":"https:\/\/staging.txtbox.in\/docs\/mobile-app\/wp-json\/wp\/v2\/lsvr_kba\/951\/revisions\/952"}],"wp:attachment":[{"href":"https:\/\/staging.txtbox.in\/docs\/mobile-app\/wp-json\/wp\/v2\/media?parent=951"}],"wp:term":[{"taxonomy":"lsvr_kba_cat","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/mobile-app\/wp-json\/wp\/v2\/lsvr_kba_cat?post=951"},{"taxonomy":"lsvr_kba_tag","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/mobile-app\/wp-json\/wp\/v2\/lsvr_kba_tag?post=951"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}