With over 1.5 billion active users monthly, WhatsApp has proved to be a convenient messaging platform for users. What started as a medium of day-to-day communication has now become an important and useful channel for business communication. Today, WhatsApp is looked to as a channel for building faster connections with customers. Why You Should Use
In the past, multi-channel marketing was all about marketing through magazines, television ads, and newspapers with store promotions, billboards, direct mail initiatives, and telemarketing. But in today’s digital world multi-channel marketing efforts include channels such as podcasts, blogs, and videos which can be easily shared across various platforms, including messages, social media, emails, and websites.
URL shorteners may seem like a simple tool with little impact, but in reality, they can help you acquire new leads, create and promote brand awareness, stay ahead in the competition, and ultimately grow sales. When you plan to boost your business with social media marketing, it is all about connecting, engaging, and drawing an
Today, URL shortening is not a new concept to marketers and businesses. But using it the right way is something that you should master to get the best results. It is one thing to shorten the URLs and use them in your content and messages but it is a different thing to create branded and
If you own a business you might find yourself glued to certain metrics. How many people landed on your business page or website last month? How many of them were a direct link? How many of them came through a URL that was added to your message? How many people clicked on the URL that
Covid-19 has made priorities clearer. Things that don’t matter to us are now blurred in the background. And things that matter enjoy a place in the palm of our hands – right on our smartphones’ home screen. Consider two clear patterns we see around us today: ONE – Your customers’ world is dominated by a
The healthcare and wellness industries are transforming. Due to COVID-19 restrictions, the industry has been forced into normalizing telehealth and virtual appointments, something that will redefine public health beyond the current pandemic. Patients and clients now expect text messaging for healthcare and wellness reminders and updates. Plus, there’s much more you can utilize text messaging
In order to stand out and gain the loyalty of customers today you must provide exceptional service experiences. One powerful tool that can help is text messaging for contact centers. By adding text messaging to your contact center communications you will increase customer satisfaction and at the same time reduce your operational costs. According to
Today it’s not enough to meet client expectations, you must find ways to exceed them. Text messaging for financial services can help you improve engagement and build better relationships with your clients. Research shows that 67% of US smartphone owners want to receive service-based messages from banks and financial institutions. But many firms are hesitant.
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