It’s no secret that texting is the most preferred and effective channel of communication for consumers and the need is growing in all businesses to use messaging to help drive revenue. SMS-Magic helps forward-thinking businesses better help customers and answer questions faster.
66% of customers will pay more for a product with a mobile messaging channel and 68% prefer messaging over phone or email. With SMS-Magic, customer service teams can respond quickly, resolve issues faster, and communicate more effectively, increasing productivity and NPS ratings.
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