Customer Success

Learn how to attract more opportunities, engage in more conversations and close more business with SMS case studies.

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Non-profit Little Kids Rock pivots to online education lessons during COVID-19 pandemic.

Little Kids Rock saw increased viewership in their digital resources that were distributed and shared via SMS messages. Read More

How Renault used SMS-Magic to provide excellent customer service via text messaging

How Renault used SMS-Magic to provide excellent customer service via text messaging

Renault implemented SMS-Magic text messaging for their contact centers across the UK. Read More

Australian Institute of Business drives student enrollment with messaging

Australian Institute of Business drives student enrollment with messaging

AIB increases enrollment by enabling advisors to use messaging to engage busy working professionals on their terms. Read More

College Possible increases enrollment rates with conversational messaging

“College Possible” increases enrollment rates with conversational messaging

Mentors chat with low income students through messaging. 87% engagement rate via texts resulted in higher graduation rates. Read More

Oral Roberts University increases response rates with SMS-Magic messaging

Oral Roberts University increases response rates with SMS-Magic messaging

ORU uses messaging throughout the admission funnel to grow enrollment and reduce no-shows to campus events by 90%. Read More

DaySmart Software Increases Response Rates With SMS Messaging

DaySmart Software Increases Response Rates With SMS Messaging

DaySmart Software messages with clients in 4 different industries to increase productivity, response rates & messaging insights Read More

Northwest University sees 15X increase to student engagement via messaging

Northwest University sees 15X increase to student engagement via messaging

Northwest University dramatically increased student engagement by using text messaging to improve the application process. Read More

A Mortgage lender increases conversions with SMS-Magic messaging

A Mortgage lender increases conversions with SMS-Magic messaging

A mortgage lender uses automated text messaging to improve prequalification renewals and disclosure alerts. Read More

Conversational Text Messaging is Key to Stork Driver’s Business Growth

Conversational Text Messaging is Key to Stork Driver’s Business Growth

A car leasing company uses text messaging for higher engagement with buyers, faster issue resolution and increased staff efficiency. Read More

Parkbench tech company doubles connection rate with text Messaging

Parkbench tech company doubles connection rate with text Messaging

Parkbench uses messaging to set appointments, talk with leads and capitalize on flash sales to sell website sponsorships. Read More

How a Software Company Gets More Customer Engagement with Messaging

How a Software Company Gets More Customer Engagement with Messaging

A SaaS company engages customers by sending text messages with offers, educational content, and service updates. Read More

Use messaging to increase conversion 35%

“I Want to Study in Australia” use messaging to increase conversions by 35%

IWTSIA used 2-way messaging to qualify leads and increase conversions by 35% Read More

United Phosphorus Ltd increase sales conversions with conversational messaging

United Phosphorus Ltd increase sales conversions with conversational messaging

UPL: an agricultural company uses messaging to close more deals, improve customer support & increase customer satisfaction. Read More

Sheriff & Associates increase candidate engagement and placement with messaging

Sheriff & Associates increase candidate engagement and placement with messaging

30% of Sheriff & Associates high quality candidates are found and placed via conversational messaging Read More

Wavelength speeds time to hire with conversational messaging

Wavelength speeds time to hire with conversational
messaging

50% of Wavelength’s candidates opt-in to receive text messages throughout their recruiting cycle, increasing hiring efficiency. Read More

Talent Rover increases candidate engagement using SMS-Magic messaging

Talent Rover increases candidate engagement using SMS-Magic messaging

Talent Rover enables customers to message candidates which increases productivity and reduces recruiters’ time-to-placement. Read More

LifeMoves improve communication, engagement and success with messaging

LifeMoves improve communication, engagement and success with messaging

Non-profit LifeMoves sends clients automated surveys by text message to learn how they’re doing. They average a 59% response rate! Read More

Grassroot Soccer uses text messaging to raise HIV awareness

Grassroot Soccer uses text messaging to raise HIV
awareness

African nonprofit Grassroot Soccer cost-effectively reaches students in remote areas with messaging. Read More

GIVE volunteers used SMS-Magic to increase their conversions by 30%

GIVE volunteers used SMS-Magic to increase their conversions by 30%

GIVE increased prospect conversations by 60% and sales conversions by 30% with text messaging from SMS-Magic. Read More

Beer Home Team streamlines the buying and selling process with conversational messaging

Beer Home Team streamlines the buying and selling process with conversational messaging

Real estate agency uses one-to-one messaging and automated messaging flows to better engage with leads and customers. Read More

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