In creating a winning customer experience, personalization is key. Automated messaging allows you to create unique, hyper-personalized conversations that will lead to measurable results for your company. Research shows 42% of Americans say that if a company doesn’t provide them with a personalized experience, they’re likely to switch brands. But what’s really interesting is that
When most customer experiences and satisfaction are declining, an automated message solution can dramatically improve how you interact with your customers. Research shows 59% of customers say that they have higher expectations for customer support than they had a year ago. And did you know that $75 billion is lost by businesses annually due to
Automated sales messaging can save you hours of time spent on tedious, manual tasks. Instead, your sales reps can spend that time giving customers a personal touch to improve sales results. The right omnichannel sales messaging solution will give your agents insights to immediately respond and engage with a powerful customer experience, while handling 10x
Marketing automation has become a must-have tool for businesses that want to grow and scale quickly, while maintaining solid customer relationships. In fact, 49% of all companies and 55% of B2B companies are currently using automated campaigns as part of their sales, customer support, and marketing strategies. Incorporating automated text messaging is the next step
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