You want to offer customers a great experience with a personal touch. SMS messaging gives you just that opportunity. You can be responsive, knowledgeable, and truly show you care about their individual needs. When you have the right SMS messaging solution. We all know that every customer journey is unique. You can’t assume everyone sees
We’re often asked what is Omnichannel as it relates to messaging? And how can you use Omnichannel to improve business responsiveness and marketing, sales and service results? First, let’s talk about what is Omnichannel vs multichannel. These two similar terms have different meanings. Multichannel refers to a business reaching out to their audience on several
If you’re like most of our customers, you’re wondering what’s up with the alphabet soup of SMS vs MMS. Can’t tech people find an easier way to explain things? That’s just what we wanted to do in this article. Answer that simple question, without all the acronyms. What is SMS? SMS is an acronym that
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