Sending your customers surveys via text messaging gives you a natural, convenient way to learn more about your customers’ experiences with your service organization, your product offerings and your company in general. Messaging is an intuitive conversational medium your customers use every day. When you ask your customers about their experiences, their perceptions, and their
We all know that converting a sale is hard in today’s noisy market. SMS-Magic’s conversational SMS messages help you rise above that noise to ensure that your sales team is the first to respond and that you continue to respond in a relevant and high-value fashion. Those are just two reasons you can close 40%
We all know that when we’re not relevant with a prospect, they find a vendor who is. SMS messages get you relevant and keep you interesting to your prospects and customers. You can use the natural style of a conversation to ask what your prospect wants to know. When they respond, you’ll know what they
Even though SMS Messages for business has been in play for years, it’s surrounded by myths and misconceptions. Some of the objections we hear include: Smartphones are personal devices. No one wants brands to text them. This simply isn’t true. Companies using messaging find that a solid majority of their prospects and customers want to
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